Too much to keep on top of?
Inboxes, calendars, records and documents are piling up.
SVA Approved AssistantRecognised by the Society of Virtual Assistants.
Professionally insuredCover arranged through PolicyBee.
Registered with the ICORegistration reference ZC219477.
“Highly organised, reliable and proactive” Former project lead
“The quality of her output is consistently extremely high” Former employer
“Professional, approachable and genuinely invested” Former colleague
Read the full recommendations from former employers and colleagues on my More About Me page →
When admin starts getting in the way
Something needs coordinating?
A project, event or meeting needs someone managing the details.
Need extra capacity?
Short-term support would help, without recruiting another employee.
Records getting disorganised?
Missing information and inconsistent records make everyday work harder.
Here’s how I can help
Let’s keep your systems and databases organised, consistent and useful
I can help to get the most out of your systems by:
- Clearing backlogs and reviewing missing or inconsistent information in HR, recruitment and CRM systems.
- Maintaining spreadsheets and databases, with regular data checks.
- Creating dashboards and reports that make progress and gaps easier to see.
Let’s keep on top of your inbox and communications
I can keep messages organised and follow-up work moving by:
- Monitoring and organising multiple inboxes.
- Coordinating meeting arrangements and tracking actions across email conversations.
- Preparing and scheduling email campaigns and routine communications.
Let’s get your processes mapped and documented
I can make everyday work easier to understand and repeat by:
- Mapping workflows and reviewing where steps become unclear or get held up.
- Creating and updating practical process guides.
- Suggesting improvements and suitable opportunities for automation.
Frequently asked questions
Is a virtual administrator an AI agent?
Nope, I promise I'm a real person! I understand the importance of the human touch in a world saturated with AI, and we can meet on a video call to discuss the help you are looking for, or in person where practical.
A Virtual Administrator or Assistant is simply someone who provides administrative support remotely for another organisation.
I do use AI as a helpful tool in some administrative activities, but I don’t enter client personal data into AI tools. I review, check and refine any AI-assisted work myself before sharing the final version.
You can read more in my AI Use Statement.
Who do you work with?
I work with charities, CICs, community-led organisations and small to medium-sized businesses. I often support founders, HR and volunteer leads, and people responsible for projects, operations or systems. I’m based in Bedford and work remotely with organisations across the UK.
What kinds of problems can you help with?
I can help when:
- Your organisation has grown, but its admin, records or processes haven’t kept up with that growth.
- You rely on a database or report but aren’t confident the information is complete, consistent or up to date.
- The person who knew how a process worked has left, and the steps aren’t documented.
- Actions or deadlines are slipping because no one has time to track them and follow up.
- A process guide no longer reflects how the work is actually done.
- A project or event needs practical coordination to get set up and keep moving.
I start by understanding what you need the information, process or project to help you do. We agree what needs attention, how the work should be handled and what you’d like me to take ownership of. I can then help organise records, improve documentation or coordinate agreed tasks, so the information is easier to use and the next steps are clearer.
Do you work remotely or on site?
I work remotely with organisations across the UK. If you’re nearby, I may also be able to arrange an on-site visit within reasonable travelling distance, provided we agree it in advance and it fits my schedule. Please get in touch to discuss what would work for your location and support needs.
How much does your support cost?
My standard hourly rate is £28. Lower hourly rates are available for larger Prepaid Time Blocks, where we agree and reserve the working dates and times in advance. We’ll agree the work and fees before starting. You can find the details on my Services & Pricing page.
How do I get started?
You can use my enquiry form or email talia@prettydecentadmin.co.uk. Tell me a little about your organisation and the help you’re looking for. You don’t need to have a complete brief ready.
We can arrange a free, no-obligation initial conversation to discuss what you need and whether we’re a good fit. You can also book a discovery call through the website.
What have others said about working with you?
Don’t just take my word for it! You can read recommendations from former employers and colleagues on my More About Me page, sharing their experience of my work, reliability and approach.
Find what you need
Explore services and pricing, learn how support works, meet the person behind Pretty Decent Admin, or get in touch.