My business
Founder & Virtual Administrator
Pretty Decent Admin
Flexible virtual administration for independent businesses and organisations, drawing on my experience with records, systems, communications and project support.
More About Me
Get to know the person behind Pretty Decent Admin, the experience I bring and what people I’ve worked with have to say.
Talia Decent
Founder & Virtual Administrator
Bedford-based · Working remotely across the UK
A little about me
I’m an experienced administrator who enjoys bringing structure to busy workloads, improving systems and helping people work more efficiently.
I enjoy variety, learning how different organisations work and meeting people from different industries. Working independently lets me put that experience to use while continuing to learn and challenge myself.
You might have also guessed… I really love pink and purple.
- Organised & reliable
- Systems focused
- Adaptable & resourceful
- Detail focused
The experience behind my work
My work history
Previous employment
Administrative Assistant
Bedford Creative Arts
Supported a creative organisation with inboxes, CRM records, surveys, meetings and event arrangements, including transport and venue bookings and a clear handover.
Previous employment
Junior Project Support Officer
Akkodis
Provided administrative and project support, including multiple inboxes, CRM and asset records, task tracking, RAID logs and RAG reports.
Previous employment
Volunteering & Systems Administrator
Isabel Hospice
Supported volunteer administration from application and onboarding through to ongoing records, training tracking, reporting and event support.
Previous employment
Human Resources Administrator
Kaboodle
Supported recruitment and employee onboarding administration, applicant tracking, monthly metrics reporting and handover documentation.
Earlier career
From Pre-Press Artworker to Studio Manager
Large-format print
My earlier career combined creative production, attention to detail and the practical organisation of studio work.
My practical toolkit
Tools and systems I’ve worked with
Below are some of the platforms I’ve used for administration, records, communications, project support and creative work. If the system you use or would like to use isn’t listed, please get in touch anyway. I’m quick to learn new platforms!
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Recommendations from people I’ve worked with
These recommendations come from some of my former employers and colleagues who worked closely with me.
Former employerElaine MidgleyDirector, Bedford Creative Arts“The quality of her output is consistently extremely high.”Read full recommendationClose recommendation
We worked with Talia when our Administrator was on long-term sick leave and we needed last minute cover for a small team.
Talia had to hit the ground running - supporting us across project administration as well as general company support for matters such as meeting organisation, minute-taking, database and contact management, research and analysis, and communications support.
Talia was an exceptional administrator during that time and a friendly, encouraging member of the team. She was incredibly efficient with her time, delivering work to a very high standard and always meeting deadlines. Her self-organisation was meticulous, and we highly valued her exemplary skills in using software - especially Excel, AI and presentation tools. She ensured all our systems were compliant, robust and well-managed, adapting extremely quickly to last minute changes. Her coordinating expertise have improved all our admin systems and we learned a lot from her. We whole-heartedly recommend her as a VA - she picks things up quickly, works independently and the quality of her output is consistently extremely high.
Former project leadAbu KhakimovFormer Project Lead, Akkodis“She was highly organised, reliable, proactive, and always willing to go the extra mile.”Read full recommendationClose recommendation
I had the pleasure of working with Talia when I was leading the PMO, and she was a fantastic member of the team. She was highly organised, reliable, proactive, and always willing to go the extra mile. Talia provided excellent administrative and PMO support, keeping things well structured and ensuring tasks were followed through efficiently. She was a pleasure to work with and I would have no hesitation in recommending her.
Former colleagueCaroline BaynesFormer Volunteer Engagement Lead, Isabel Hospice“Professional, approachable and genuinely invested in helping their business succeed.”Read full recommendationClose recommendation
Having worked with Talia at Isabel Hospice, I know first-hand what a pleasure she is to work with.
She is organised, reliable and always willing to go the extra mile to help others, often spotting solutions before problems arise. Talia has a natural ability to build strong relationships and quickly understands what people need, making them feel supported and valued. An example of her creative approach is best demonstrated by developing a 'Seasons Greetings' card for all volunteers, and executing the project at no cost to the Hospice within a short timescale.
Any organisation looking for a Virtual Administrator would be gaining someone who is professional, approachable and genuinely invested in helping their business succeed..
Let’s talk about the support you need
Whether you have a specific task in mind or need help working out where to start, we can talk through what would be useful for your organisation.
Book a discovery callPrefer to email? Get in touch
Frequently asked questions
What is your work background?
I’ve worked in administrative and coordination roles across charities, creative organisations, recruitment, manufacturing and project environments. My experience includes managing inboxes and records, supporting recruitment and volunteer administration, coordinating meetings and events, maintaining project information and producing clear handovers. Before moving into administration, I also worked in the large-format print industry working my way up from an apprentice Pre-Press Artworker to a Studio Manager.
Why did you start Pretty Decent Admin?
I’d already worked quite independently in a mix of permanent and temporary roles. I knew I could pick up new systems and ways of working quickly, and people often complimented the speed and quality of my work. When I discovered virtual administration, it felt like a lightbulb moment: the way I naturally worked seemed well suited to supporting different organisations as a Virtual Administrator.
What kind of work do you most enjoy?
I enjoy getting to grips with a new system and finding quicker, clearer ways of working. I also like getting stuck into routine tasks that other people might find monotonous. There’s something satisfying about keeping those important details organised and moving.
What matters to you when supporting an organisation?
I want to understand what matters to your organisation and respect the way your team works. For me, good support means being reliable, handling information carefully, keeping track of the details and being clear about what I can do and when, but also being able to be a dependable asset to a team that needs to be able to focus on more pressing tasks.
What do you enjoy outside work?
I am a simple woman! I love a cosy, quiet night in watching a film and wrapped in a blanket. I enjoy creative and crafty hobbies (although I wish I had more time for them!) as well as cosy gaming, history documentaries and trying my absolute best to learn how to speak Spanish.
How do you handle confidential information?
I understand that administrative work often involves access to sensitive personal and organisational information. I handle information carefully, follow agreed access controls and work in line with UK GDPR and data protection principles. I am registered with the Information Commissioner’s Office (ICO).
You can read more about how I handle personal information in my Privacy Policy.